Industries

Water Utilities

We build meter-reading, billing, and collection systems for water utilities — covering service connections, tariffs, cashiering, and customer advisories.

Illustration of a water utility team linking meter readings to bills and service
Picture the workflow

From meter reading to a bill people can trust

A reader records a meter in the field, the billing team reviews an unusual jump and a customer asks how the amount was calculated. We connect those steps so staff can trace a bill back to the approved reading and tariff.

  1. 01

    Read in the field

    Capture meter values by route, including where connectivity is limited.

  2. 02

    Review and bill

    Check exceptions before applying the current tariff schedule.

  3. 03

    Collect and answer

    Post payments and give customers a view of bills and advisories.

Challenges we solve

  • Meter readings written in paper route books
  • Billing errors discovered after statements go out
  • Collections and official receipts reconciled by hand
  • Customers with no way to check their bills

How we help

  • Mobile meter reading with a review step
  • Tariff-based bill runs
  • Cashiering with official receipts
  • Customer apps and advisories
What we build

Systems we deliver for this sector

Meter Reading

Route-book reading on mobile, reviewed before it reaches billing.

Billing & Tariffs

Bill runs computed from approved readings and your tariff schedule.

Cashiering & Collection

Payments posted with official receipts, with disconnections tracked.

Customer App

Bills, payment history, and service advisories in the customer’s hand.

Ready-made option

Start with ERPat where it fits

ERPat is our own ERP platform. These modules are a practical starting point for this industry. We map your rules and integrations, configure the relevant workflows, and build what your operation needs beyond them.

Explore ERPat
  • Finance
  • Helpdesk
  • Assets

Frequently asked questions

Can meter readers work offline?

Yes. We build mobile apps with offline-first features, so readings are captured in the field and synced once a connection is available.

Can you migrate our existing consumer accounts?

Yes. We analyze your current records, map them to the new system, and migrate accounts, balances, and reading history before go-live.

Empowering Businesses with Customized Software Solutions

Tell us what you need — we typically reply within the day. Let’s build something that drives your business forward.